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The year 2013 will be remembered for a number of events (good things like Pope Francis becoming the first Pope from South America and awful events like the Boston Marathon bombing) but it was also the year when a new word entered the dictionary: 'Selfie'. The word indicated a behavior change - with the cellphone becoming ubiquitous, what we have also seen is that the craze for selfies has cost many young lives.
Would we have anticipated this back in 2013? Highly unlikely. And, therein lies a tale. While we keep extrapolating the present to make predictions about the future, yet there are events that are difficult to forecast. To quote Kupferberg, 'when patterns are broken, new worlds emerge.' And consider the pace: if you are panting constantly trying to play catch-up, it is because we can all feel that the rate of change has gone up more than a few notches.
While it is hazardous to play soothsayer, let me attempt to play the futurist & offer you 4 trends to keep an eye out for over the next five years:
1. AI everywhere: Artificial Intelligence is the most anticipated and controversial development not just in the workplace but even at home. First it was the smartphone offering assistance for small repetitive tasks (through Siri, Google Assistant, etc.) and now the invasion has reached home (Alexa & Hey Google). Soon there will be many Internet of Things (IOT) based appliances to make life easier or complex, depending on your point of view. But will the machines take over? No one is quite sure actually. Even the experts are quarrelling louder by the day - with Zuckerberg and Musk being at opposite ends of the argument. Suffice it to say that either way, there will be organizational re-structuring of a scale not seen since the time when computers first made its appearance at the workplace. With routine & repetitive work being automated by machines (even classic white-collar work, for instance, in accounting, law, medical, etc.) there will be a serious need for all of us to upskill to stay relevant. Learn or perish - take this mantra to heart.
2. Embrace diversity: The days of homogeneity is over. And, yet parts of the world are fighting it. Globalization in the business sphere has created acceptance of the notions of the power of diversity. First it was professional women & now it is people with disabilities, transgender, same-sex, and mixed races. But, regrettably, in the social sphere there has been a backlash which has got accelerated by political opportunists. In my opinion, this regressive reaction will fade after peaking (sadly it has not reached its zenith yet) when saner voices come center-stage and stress the value of interdependence as the basic ingredient of growth. Those of us who get this message early and live this value will succeed in leadership roles.
3. The rise of leisure: While arguments will continue whether financial inequality is growing in society (and also global disparities), evidenced by the need to work longer hours for many, paradoxically there will be a rush towards leisure too. The quest for work-life balance is getting louder in all quarters & with the cost of global travel moving southwards, the service and hospitality sector will attract larger number of users than ever before. Not just travel, food, music, entertainment, and many other niche hobbies will be on the rise.
4. Medical victories: This will be the best of all. No, I am not referring to the quest for immortality - not everyone wants that, you know! But, there is no doubt that advances in the medical world (science, equipment and patient care) will create longevity in society. Other major milestones will include successfully combating the scourge of tropical diseases (malaria, cholera, etc.), which can be contained as we have done with polio. This will be the result of the collaborative endeavor between private agencies (like Gates Foundation), the UN Agencies (particularly WHO), and national governments across the world. Once again, global partnerships will pay off.
These are just four of the many changes that we will find. Many new inventions will be created and discoveries made, making the journey of life exciting. Those of us who welcome the new world will thrive and those who do not do so will be left pining in the world of nostalgia.
The invitation for you and I is simple: move out of the comfort zone & make way for a new order. For, change will happen.
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